Nextgen Customer Communication Experience. Pioneered.
Powering personalized, AI-enabled customer engagement solutions
Conversational
Multimedia
AI Powered
Delight your customers with AI driven automation, assistance and real-time insights
Empower your Customer to Valuably Converse Anytime. Anywhere
Drive omni-channel conversations at unparallelled scale, manageability & security
Always Available
Always Available
Real-Time AI Assist
Rock Solidly Secure
Rock Solidly Secure
Drive omni-channel conversations at unparallelled scale, manageability & security
Say 
to the Future
of Customer Engagement
Delight your customers with AI driven automation, multimedia assistance and real-time insights
Customer Sentiment Analysis
Instant Transcriptions
Insights
Powering personalized, AI-enabled customer engagement solutions
Our Clients
Holistic Solutions
HALO is our robust platform – tailored to meet the diverse communication needs of your modern businesses.
HALO Genie
Transforming
Customer Experience
with
Genie
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Sure, I am here to help.
Please provide your
PNR number.
Please provide your
PNR number.
My PNR is 235-9696690
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registered successfully and
the issue will soon be resolved.
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Automated Customer Communication
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End-to-End Multimedia Interaction
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Multi-channel Support
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AI-driven Conversation
-
Data-driven Personalization
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Infinite and On-demand Scale
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Seamless Handoff to Live Agents
Enabling Efficient
and Effective Agent
Communication with Connect
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Unified Communication
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State-of-the-Art
Communication Features -
Cloud Resident
& Managed End-to-End -
AI-powered Advanced Automation for Self-help, Biometric
Support
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AI-powered Agent Assistance, Disposition Handling
-
Post Call Analytics,
Speech Analytics
Conversation
Intelligence
with
Speech
Explore More
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Instant Sentiment Detection
-
Real-time Transcription
-
Conversation
and Speaker Tagging -
Adherence,
Summarization,
Detection, Identification -
AI-powered
Recommendation -
Agent Feedback
Core Industries
AI Powered Contact Center
Analytics
Agent Assist
Card Control & Pin Setting
Curable Decline-Credit Cards & Loans
Personal loan on Credit Card & FD
Automation
Customer Acquisition
Authorization
Regulatory
AI Powered Contact Center
Automation
Agent Assist
Analytics
Collections
PIVC & Welcome
Upsell & Drop Off Journey
APP Downloads
Deep Lapse Renewal
Claim Registration
AI Powered Contact Center
Analytics
Agent Assist
Travel Insurance
Reward Program
Self-service
Enquiry & Status
Feedback
AI Powered Contact Center
Automation
Agent Assist
Analytics
Prepaid to Postpaid
Collections
AI Powered Contact Center
Automation
Agent Assist
Customer Servicing
Feedback collections
Self service
Confirmation
Verification
Refund
Cart Abandonment
AI Powered Contact Center
Automation
Agent Assist
Analytics
Collections
Onboarding
Welcome
Upsell & CrossSell
AI Powered Contact Center
Automation
Agent Assist
Analytics
Self-Service
Helpline
Grievances
Feedback Collection
Verification
Document Upload
Core Industries
Banking
Insurance
Travel & Leisure
Telecom
Non-banking
Financial Companies
(NBFCs)
E-commerce
Government Services
What Sets Us Apart
Cutting-Edge Technology
Harness next-gen AI and cloud-based solutions for superior customer communication.
Cost Efficiency
Benefit from our pay-as-you-go model and achieve significant cost savings while enhancing customer interactions.
Scalability and Flexibility
Easily scale your communication infrastructure to meet evolving business demands with our cloud-based solutions.
Proven Track Record
Trusted by leading banks, insurers, and e-commerce companies for delivering exceptional results in customer communication.
Exceptional Security
Enjoy peace of mind with our robust security protocols, including ISO 27001, ISO 9001, and SOC2 certifications.
End-to-End Solutions
From automated bots to advanced analytics, we cover all your communication needs with our HALO platform.
Transformative Outcomes
Interaction Automation in All Languages
0
%
Enhanced Agent Efficiency with AI Assist
0
%
Improved Business KPIs with AI Analytics
0
%
Overall Cost Reduction in Business Spend
0
%
Breakthrough Stories
Find out why businesses trust us to enhance their customer interactions.
Awards
& Recognitions
Trust
& Compliance
Ubona prioritizes data privacy & security compliances as per all industrial & global security standards.
We adhere to ISO standards, SOC 2 Type II, RBI regulations, and DPDPA, ensuring robust data protection. Our commitment to transparency and accountability fosters confidence in our ability to safeguard sensitive information.
Stay Updated
Tuesday, Oct 22
Recent Highlights
Your Trusted Partner in SMART Customer Communication
-
Advanced Analytics
AI-driven
Automation
Infinite Flexibility
Scale-on-Demand
Performance & Efficiency
-
Advanced Analytics
- AI-driven
- Automation
- Infinite Flexibility
- Scale-on-Demand
- Performance & Efficiency
Ubona is a pioneer in innovative consumer communication between enterprises & their customers, enhancing experience , operational efficiency and profitability with reduced friction.
Our AI-driven, state of the art solutions are 1st of its kind and are successfully empowering many large consumer facing communications and applications driving millions of interactions daily.
Our customers range from large banks & financial institutions, insurance companies to NBFCs, e-commerce ventures, utility companies and many more.
Ubona – smartly powering every customer interaction, enabling communication with maximum effectiveness and outcome.
Your trusted partner in SMART customer communication
-
Advanced Analytics
- AI-driven
- Automation
- Infinite Flexibility
- Scale-on-Demand
- Performance & Efficiency
Your Trusted Partner in SMART Customer Communication
Ubona is a pioneer in innovative consumer communication between enterprises & their customers, enhancing experience , operational efficiency and profitability with reduced friction.
Our AI-driven, state of the art solutions are 1st of its kind and are successfully empowering many large consumer facing communications and applications driving millions of interactions daily.
Our customers range from large banks & financial institutions, insurance companies to NBFCs, e-commerce ventures, utility companies and many more.
Ubona – smartly powering every customer interaction, enabling communication with maximum effectiveness and outcome.
Your trusted partner in SMART customer communication
-
Advanced Analytics
- AI-driven
- Automation
- Infinite Flexibility
- Scale-on-Demand
- Performance & Efficiency
See in Action
Discover the full potential of Halo’s AI-driven customer communication platform.
