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Transforming customer interactions through smart technology
Automate customer communications with our state-of-the-art multimedia bot for zero-touch interactions.
Easily manage omni-channel customer interactions with our state-of-the-art contact center as a service.
Gain deep insights into customer sentiments and interactions with advanced call data analytics.
Stay informed with our latest insights and developments
When it comes to call centers, most customers are more than often unhappy with extended waiting time, slow call forwarding...
The existing helpline system was outdated and inefficient, struggling to manage high call volumes, offer multilingual support, and...
Tech partner Ubona says Al-based IVR system has reduced cost, improved quality dramatically. By automating 85% of the 2-3...
Superior Customer Experience through Intelligent Communication
Discover the most recent news and events shaping our journey
Tuesday, Oct 22, 2024
Times of India
Tech partner Ubona says AI-based IVR system has reduced cost, improved quality ...
Read More
Tuesday, Oct 15, 2024
Jyotirmoy Chakravorty
Saturday, Sep 13, 2008
The Times of India
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